Privacy Policy

MedArkive is committed to protecting your personal information.

This Policy explains what personal information MedArkive Ltd (“MedArkive”, “we”, “us”, “our”) collects from you through our platform, how we use the information and how we keep it secure.

This statement applies to our website and apps.

This policy applies as between you, the user of this website, and MedArkive the owner and provider of this website. Our Privacy Policy does not extend to any websites that can be accessed from our website including, but not limited to, any links we may provide on social media websites.



  1. Data Protection Law

    MedArkive is committed to complying with the data protection law. We adhere to the law by ensuring that the data you provide us will be:  

  •  Processed lawfully, fairly and in a transparent manner;
  •  Collected for specific, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
  •  Adequate, relevant and limited to what is necessary for those purposes;
  •  Accurate and, where necessary, kept up to date;
  •  Kept in a form which permits identification of data subject for no longer than is necessary for the purposes for which the personal data is processed;
  •  Processed in a manner that ensures appropriate security of the personal data.
    1. Collecting Personal Information

      MedArkive acts as the processor of the information you provide.

      We process the information for legitimate business purposes and to help our clients provide our users with tailored content aimed at improving their professional development and knowledge.

      If you decide not to provide us with your personal data you may not be able to use some of our platform and/or services.

    1. Data Collected

      The following data may be collected by MedArkive:

      (a) name;

      (b) date of birth;

      (c) gender;

      (d) job title;

      (e) profession;

      (f) contact information such as email addresses and/or telephone numbers;

      (g) demographic information such as post code, preferences and interests;

      (h) IP address (automatically collected);

      (i) web browser type and version (automatically collected);

      (j) operating system (automatically collected);

      (k) a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).

    1. How We Use Data

      MedArkive uses your personal information for the following reasons:  

  •  To operate effectively as a business and to perform essential business operations, including providing products optimised for medical professionals
  • We are motivated to provide products which offer outstanding resources for medical professionals, including sponsored content. To enhance your enjoyment and productivity on our platform, we endeavour to identify and improve our services. To ensure your experience with our products is seamless, we continuously re-examine and iteratively optimise user journeys on our platform. We infer your location from your device IP address in order to geo restrict certain content on our platform and ensure smooth access for you without the need to re-login when avoidable, and aid content selection for sponsors of content. Product issues, identified by users and communicated through customer support, are effectively diagnosed and resolved using data collected from interactions on the platform. Decisions on product development and evaluations of product performance are based on aggregate analysis and business intelligence based on non-personal data.

    All our clients and partners are required to take appropriate security measures to protect your personal data in line with national legislation and policies of the countries they reside in. No matter which country our clients reside in MedArkive will always treat personal data as a minimum with a level corresponding to the General Data Protection Regulation. This means that you will have the rights as set out in clause 5 (below) and have the right to disclosure, erasure etc. from MedArkive’s database.

    Should you wish to exercise your right to be forgotten we will erase all data about you in both platforms and request the data controller to do the same. However, where consent was given we keep a record of this for disclosures under legal requirements, but we will delete all other data collected.

    In addition to the specific disclosure of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.


  •  To deliver communications of personal interest including product and content releases, motivational prompts and in response to product queries or support requests.
  • Direct communications
    Communications sent by MedArkive come in the form of emails to the email address provided by you during the registration process and through notifications delivered to your device. MedArkive may send you communications relating to new and existing product and content releases and updates. We send such communications so that you are aware of changes we are making to the content or features of our products, or new releases, which could affect the usefulness of our core services to you. You, of course, have the right to opt out of such email communication at any time by using the unsubscribe link, found at the bottom of every email.

    Third party communications.
    Our clients contact you in various ways and deliver content hosted by MedArkive. They will do this under their own set of regulations depending on your relationship with them, which will be independent from MedArkive. We may also from time to time push free sponsored content from our clients into your account. You can always delete content received in your account.


  •  To inform commercial partners and clients of engagement and interactions on sponsored content hosted on our platform
  • When you receive content hosted by MedArkive and sponsored by our clients, such as medical device companies and pharmaceutical companies, they are the data controllers. As data controllers they will have control over your private data which we will host in our inforMed.pro platform and what is done with the data is their decision.

    The data controllers will have access to see your name, email, IP address, what you read and when, but they will never see your password. Each data controller will only see the data that is in relation to what each of them have sponsored. Only MedArkive and you can see all the content you have engaged with. You can find it in the reading list under your CPD Log in the apps.

    Should you contact us about your right to disclosure, erasure etc. we will delete what we can from our database and inform each data controller about your desire to be forgotten. We will inform you who has received any personal data about you so that you may contact them for further erasure.

    Our aim with processing your private data is to help our clients to identify better content that is more suited to help you in your professional capacity.

    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time by emailing dpo@medarkive.com. Withdrawal will not affect the lawfulness of processing before the withdrawal.

    1. Accessing your personal data

      Under the data protection legislation you have:  

  •  the right to be informed;
  •  the right to access;
  •  the right to rectification;
  •  the right to erasure;
  •  the right to restrict processing;
  •  the right to object; and
  •  rights in relation to automated decision making and profiling.
  • To learn more about your rights you should consult the data protection legislation and the country guidance from the relevant supervisory authority.

    Upon written request to our data protection officer we will provide you with information about what personal data we hold about you. To be able to process your request we may ask you to verify your identity or ask more information about your request. Where we are legally permitted to do so, we may decline your request but we will explain why if we do so.

    You have the right to lodge a complaint with a supervisory authority if you think that our processing of your personal data infringes data protection laws.  

    1. Data Retention

    MedArkive will retain personal data for as long as necessary to fulfil our aim of improving content provided to you.

    1. Securing Your Information


    Data security is of great importance to MedArkive and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via our website and our apps.

    Our main office is located in England, UK. We also have affiliate offices situated in the EU and in India. We are hosting all content and personal data on servers within the EU. Our clients are based all over the world. As such we may transfer data across the globe, but will always abide by English data protection legislation and as a minimum The General Data Protection Regulation.

    1. Third Party Websites and Services

    MedArkive may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, delivery of sponsored items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal data provided by users of this website.

    Any data used by such parties is used only to the extent required by them to perform the services that MedArkive requests. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the data protection legislation.

    1. Links to Other Websites

    This website may, from time to time, provide links to other websites. MedArkive has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

    1. Changes of Business Ownership and Control

    MedArkive may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of MedArkive. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the data for the purposes for which it was originally supplied to us.

    In the event that any data submitted by users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

    1. Cookies

    This website may place and access certain cookies on your computer. MedArkive uses cookies to improve your experience of using the website and to improve our range of products and services. MedArkive has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

    All cookies used by this website are used in accordance with current English and EU cookie law.

    Before the website places any cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling MedArkive to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully or as intended.

    This website uses analytics services provided by MedArkive. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how users use the website. This, in turn, enables us to improve the website and the products and services offered through it. You do not have to allow us to use these cookies, as detailed below, however, whilst our use of them does not pose any risk to your privacy or your safe use of the Website it does enable us to continually improve our business. Some services are only available via registration and if you choose not to register we may not be able to let you access some content. The reason for this can both be commercial interests from sponsors of content or in order to comply with local regulations such as The Physician Payments Sunshine Act in the USA. 

    You can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.

    You can choose to delete cookies at any time however you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

    It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

     

    1. Changes to this Policy

    MedArkive reserves the right to revise this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.